Performance Review (Appraisal) Training

The course provides an overview of the typical Performance Review Process (Appraisals) and how to effectively to use Performance Review in the workplace with maximum effect – for both the employee and the employer.

Why this training course?

By the end of this course you will:

  • Be knowledgeable around the Performance Review (PR) process, its benefits and why reviews are carried out
  • Know what a good PR discussion looks like
  • Know how to set good objectives and provide feedback to employees
  • Know when and how to follow up with an employee on agreed actions
  • Know when a review leads to more informal action

What will you learn?

  • What you should cover in the Performance Review discussion
  • The importance of objective setting
  • How to set a ‘SMART’ objective
  • Effective listening
  • How to effectively provide feedback
  • How to effectively prepare for the review discussion
  • How to manage difficult conversations
  • What a more formal approach to formal performance management looks like

Who should do this course?

New and existing line managers who would like an introduction to or a refresh on Performance Review processes and general performance management. The course is also suitable for new entrants to HR who want to develop their career – i.e. HR Assistants.

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